We Love are customers and something we take pride in is outstanding customer realations.
You will find below some common questions people ask, Please read through the below if this does not give you the help you need please feel free to contact us.
This may occur because line rental is charged in advance and for the first month a part-month line rental charge may apply depending upon connection date. This charge is reflected in a reduced final bill which ensures you only pay the line rental for the time you are subscribed to the network.
We do not have access to your bill; please refer any billing issues to Orange by dailing 345 from your Orange handset or 07973100345. Number Ports. Just follow the three simple steps:
Contact your existing network and ask for a PAC code (Port Authorisation Code).
Once you have your PAC code give Orange a call on 345 from your handset or 07973100345 from a landline,
Then Orange will transfer your existing number to your new mob
Transferring your existing number to Orange takes about 5 working days. During this time, use up any airtime credits you have with your current network.
If you would like to use your phone outside the UK please contact Orange at least 7 days in advance to ensure the international restriction is lifted of your handset.
If you need help on placinga purchase order, or need to know what information needs to be included you can download our example Purchase Order by clicking the link below.
